Terms & Conditions

Last updated: January 2026

Please read these terms and conditions carefully before using the Dog Mug website (dogmug.co.uk) operated by JRT Innovations Limited, trading as Dog Mug ("we", "us", or "our").

1. About Our Website

Dog Mug is a comparison and affiliate website that provides information about personalised dog mug suppliers available in the UK. We do not manufacture, sell, or distribute any products directly. Our website serves as an informational resource to help users compare and find suppliers of personalised dog mugs.

2. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

3. Affiliate Relationships

Our website contains links to third-party websites and suppliers. Some of these links are affiliate links, meaning we may earn a commission if you make a purchase through these links. This commission is paid by the supplier and does not affect the price you pay.

We strive to provide accurate and helpful information, but our recommendations may be influenced by our affiliate relationships. We encourage you to conduct your own research before making any purchasing decisions.

4. No Sales or Transactions

Dog Mug does not process any sales, payments, or transactions. All purchases are made directly with the third-party suppliers through their own websites. We have no control over and are not responsible for:

• The products or services offered by third-party suppliers
• Pricing, availability, or delivery of products
• Payment processing or security
• Product quality, defects, or customer service
• Returns, refunds, or exchanges

Any issues with products or services must be resolved directly with the relevant supplier.

5. Third-Party Websites

When you click on links to external websites, you leave our website and become subject to the terms, conditions, and privacy policies of those third-party sites. We are not responsible for:

• The content, accuracy, or opinions expressed on third-party websites
• The privacy practices of third-party websites
• Any damages or losses arising from your use of third-party websites

We encourage you to read the terms and privacy policy of every website you visit.

6. Information Accuracy

We make reasonable efforts to ensure the information on our website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any information, including:

• Product prices (which may change without notice)
• Product availability
• Delivery times and costs
• Product features and specifications
• Supplier information and reviews

All prices and information displayed are accurate as of our last update but should be verified with the supplier before making a purchase.

7. Intellectual Property

The content on this website, including text, graphics, logos, and design, is owned by or licensed to JRT Innovations Limited and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without our written permission.

8. User Conduct

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Interfere with the proper functioning of the website
• Collect or harvest any information from our website using automated means
• Use the website in any way that could damage our reputation

9. Limitation of Liability

To the fullest extent permitted by law, JRT Innovations Limited shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use our website
• Any purchases made through third-party suppliers
• Any errors or inaccuracies in our content
• Any interruption or cessation of our website
• Any viruses or malicious code transmitted through our website

10. Disclaimer of Warranties

Our website is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Indemnification

You agree to indemnify and hold harmless JRT Innovations Limited, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these terms.

12. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these terms and conditions, please contact us: